Services
Prepare for Conveyance
Our team of HUD qualified conveyance field reps will conduct a site inspection of any FHA insured asset to determine if a property can be deemed ready for conveyance. While on site any work that can be completed for within the FHA allowable will be performed and any required estimates will be submitted within 48 hours of work order assignment..
Initial Securing
When getting a pre-listing Our highly trained field reps will visit a property and determine occupancy status utilizing a ten-point identification system. Upon vacant status confirmation our team will take all actions as specified by each individual customer specification to secure the property and perform any immediate repairs or submit estimates to ensure no risk of further deterioration is present.
Reglaze
Our field reps are qualified in the practice of reglazing windows, replacing window panes, frames, muttons, casings, or sills. In the case of special order items our reps work diligently to ensure minimal delay is experienced..
Initial Grass Cut and Re-cut
Our landscape reps utilize state of the art equipment including commercial grade mowers, weed eaters, edger’s, and blowers. Our philosophy with our reps is to make every property maintained appear as the best manicured property on the block. In instances were lawns are in poor condition or suffering from drought, disease, or deterioration estimates are supplied to our customers to ensure an accurate portrayal of the condition of the lawn. Upon estimate approval our team can treat for disease and pest infestations, re-sod, fertilize, or seed as required to produce a thick and healthy green lawn.
High End Landscaping
Our field reps consist of former general contractors, residential developers, as well as many landscape architects. Through site evaluation and a survey of surrounding properties our specialized team can prepare an estimate to remove dead or overgrown vegetation, replace dead or diseased vegetation, install new trees, shrubs, plants or ground cover. Throughout the estimate process careful research and consideration is given to HOA as well as local municipality guidelines and regulations to ensure all services performed meet with regional requirements.
Painting & Graffiti Abatement
Whether a property needs minor touch up, graffiti abatement, or full interior and exterior painting services, our field reps utilize the highest quality equipment to provide the most professional appearance.
Allow Access
Upon receiving an order to allow access our field reps will make contact with any third party needing access to a property the same business day an order is received. We work closely with the schedule of the third party as well as communicate meeting times, appointments, or missed meetings to our customer’s immediately as information becomes available.
Eviction
Select representatives within our field force are trained on the specifications of carrying out an eviction order. Our crews will meet local law enforcement on site at a property arriving approximately 30 minutes prior to the scheduled appointment with the Sheriff or Constable. While on site our crews will perform lock change services by securing all entries, installing client required lock boxes, and placing any personal items to the curb as outlined by local ordinance.
Demolition
When circumstances deem appropriate or a local municipality requires a mortgagee to demolish an unsafe structure McCall Field Services will work to provide the most economical estimate for demolition services, lot clearing, grading, and reseeding as required by local code.
Lock Changes
McCall Field Service field reps are trained in the practice of changing locks in a fashion to avoid damages to any entry door. Many of our reps employ the use of lock picking tools to gain entry without any damage to existing hardware. Our company is well equipped with multiple key code combinations and can easily adapt to any customer specific key code or lock box code. In the case of custom high end or digital entry systems McCall Field Services employs the use of specialized locksmiths to ensure the highest quality product is delivered.
Hazard and Debris Removal
In our service portfolio the removal of debris and hazardous items is handled in accordance with customer specifications with careful attention to local and state requirements. Our field reps are required to transport debris or hazardous items to an approved facility and are required to produce a bill of lathing or facility receipt as required. Items are transported in either a box truck or trailer or flat trailer with plywood sidewalls and tarp covers to ensure no debris is lost while in transport.
Personal Property Removal
At our customer’s instruction our field reps will remove and store or dispose of personal property items left in a vacant dwelling in accordance with local law. Our inner office staff will inquire of our customer if an eviction was carried out, or if a broker or third party may have confirming information to ensure the risk of liability from a claim of stolen properties is negated.
Automobile Removal
This service offering can be complex in the FL market as certain municipalities require that vehicle removal without title must be coordinated with the sheriff and a licensed impound agent. Prior to submission of an estimate to remove a vehicle local jurisdiction is consulted to ensure that the vehicle can be removed or if the use of a licensed impound company and tagging of the vehicle by the Sheriff is required.
Violation Curing
In our service portfolio the removal of As needed McCall Field Services will prepare estimates to cure violations against properties to ensure that the mortgagee is left with a clear and marketable title. Our senior level field reps will coordinate the research and communication with local city and state agencies to include visits to the city, site inspections at properties, hearing attendance, or HOA inspection reviews. Upon determination of required work McCall Field Services will prepare estimates, obtain permits and notices of commencement, and coordinate the communication and commencement of repairs and sign offs between property owners and city or state agencies. Our vast experience in coordinating repairs and curing violations ranges from the simple and mundane such as landscape overgrowth or pool securing, to more complex repairs such as full house rewires, roofing, siding, or extensive renovations.
General Repairs
McCall Field Services prides themselves on the diversity of their field rep base. With backgrounds ranging from new home construction, window companies, general contractors, painters, electricians, landscape architects, property managers, to horticulturalists, and pest control agents no job is to big or too small for our experienced and qualified agents.
Extensive Digital Photographs
Great attention to detail is paid to ensure all services provided are supported with customer and industry required photography along each step of the way. Our field reps are trained to represent before, during, and after images of all services either estimated or completed. Clear and concise representation along with the appropriate size, and labeling requirements ensure that our clients have a self read photo essay of each expenditure.
Full REO Trash Out Services
Many of the customers of McCall Field Services entrust us with the full care and turnover of an REO asset to include the initial trash out service, lawn care, tree and shrub maintenance, lock change and lock box services, emergency abatement, full maid or janitorial services, carpet cleaning, light bulb replacement and smoke detector installation. Our philosophy with REO turnover is to exceed our customer’s expectation so the agent or broker who will conduct sales efforts has the best product offering. Detailed estimates of all work recommended are also provided to our customers free of charge at the time of services rendered.
Pool Services
Pool cleaning services, water and chemical balance, brush and vacuum pool, filter cleaning, salt cell maintenance, equipment maintenance, repair, and replacement.